In some case, it may be normal. Why? Because some of our products are not made at the same place and are also not in the same warehouse. If you ordered 2 items at the same time, you may receive 2 packages at two different moment.
WeTropical does not hold or accept responsability or issue refunds or credits for packages that the courier confirms as delivered or items lost, stolen, or stock in a transit. Please contact you local postal service.
Every WeTropical products are made on demand when your place your order. It can take up to 2-5 days before being manufactured and ready to be shipped. Orders usually takes up to 1-4 weeks before being delivered. Depending in which country you live in, it may take less or more time. United-States usually have faster shipping time than other countries.
All charges on WeTropical.com are processed in US Dollar. Upon checkout, you will see the price estimated in the currency of your country (if available by our currency converter) according to the current exchange rate. Note: prices may vary in accordance to the charge processes in our system due to the exchange rate.